Engaging with our stakeholders

We want to make sure that our responsible business strategy remains relevant and meaningful to our stakeholders. In 2015 we conducted an online survey with 1500 employees and 370 external stakeholders to find out what issues were material to them. The process and results of the survey can be found here.

Our key stakeholder groups are shown below. Click on each to find out how we keep up to date with what is important to them.


  • Monthly e-newsletter to all employees showing progress against our responsible business strategy
  • Quarterly printed publication sharing best practice and social responsibility initiatives
  • A day off a year to take part in a volunteering project
  • Regular employee surveys
  • Consulted as part of the sustainability objectives-setting preparation process
  • 2025 Next Generation Panel

Potential recruits

  • Annual ‘Open Doors’ event
  • Working with external partners such as Opportunity Now, Remploy, STEMNET to create job opportunities
  • Local apprenticeship schemes
  • Engaging with schools
  • Undergraduate sponsorship
  • Graduate schemes


  • Communicating financial and shareholder information
  • Annual submission to CDP (formerly the Carbon Disclosure Project)
  • Presentations and site visits for analysts


  • Project-specific engagement
  • Case studies
  • Consulted as part of the sustainability objectives-setting preparation process
  • Setting up a series of Client Round Tables in 2016

Supply chain partners

  • Supply Chain Sustainability School
  • Project-specific engagement
  • Toolbox talks for subcontractors
  • Minimum standards of performance for suppliers and subcontractors

Joint venture partners

  • Joint venture project-specific engagement

Local communities

  • Project-specific community engagement
  • Dedicated full-time community liaison employees
  • Engaging with schools
  • Frequent charitable community projects

Industry associations

  • Regular meetings
  • Involvement in sub-groups and task forces of industry groups
  • Sponsorship of initiatives
  • Consulted as part of the sustainability objectives-setting preparation process


  • Annual reporting to the Carbon Reduction Commitment Energy Efficiency Scheme
  • Annual RIDDOR reporting
  • Annual greenhouse gas reporting
  • Annual CDP (formerly named Carbon Disclosure Project)reporting
  • Input to legislation consultations both directly and via trade bodies as required

Stakeholder panels

We have set up two independently-chaired discussion panels and are planning to set up a third this year.

2025 Next Generation Panel

The Next Generation Panel was set up to capture the opinions of ‘Generation Y’ employees on being a responsible business. The panel met quarterly in 2015 and provided feedback on the way in which responsible business is delivered and communicated across the Group. It includes representatives from across the Group’s five divisions.

Supply Chain Panel

The Supply Chain Panel was set up to achieve a two-way understanding between the Group and our suppliers so that they are aligned to our approach to being a responsible business and we in turn understand the challenges they face. As well as acting as our critical friends, this panel provides the ideal forum for discussing emerging trends and future sustainability challenges, particularly those involving raw materials and life cycle analysis. The panel met four times in 2015 and includes representatives from ALD Automotive UK, Arnold Laver, British Gypsum, Hanson UK, Jewson, Lafarge Tarmac, Lyreco, SIG plc, Speedy Services and Travis Perkins plc.

Client Panel

In order to provide a platform for clients to give objective views, and to improve the transparency of this important aspect of engagement, independently-facilitated round table events will be introduced in spring 2016. Clients from the public and private sector will be invited to participate.