Five years ago we launched our Total Commitments. These Commitments gave us a cohesive strategy and provided each division with a standard approach whilst allowing them a degree of flexibility to meet the challenges of their own markets and business needs. As a Group, we have made significant strides in implementing best practice against these Total Commitments. We now measure and manage our impacts more accurately and know where we need to improve.
As a result of the feedback from our stakeholders, changing market demands and the development of our strategic business priorities, the Group’s Total Commitments have been simplified for 2015-2016. We have five Total Commitments that underpin the way we treat our internal and external stakeholders and the wider physical environment.