Developing people

Our performance

KPI H1 2016 2015 2014 2014/2015 Trend
Number of training days per employee 1.77 training days 3.4 training days 2.2 training days
Voluntary staff turnover
(new KPI from 2016)
  • Improvement on prior year performance
  • Performance within a 10% deterioration on prior year
  • Performance 10% or more worse than prior year


Short term (2016) Medium term (2020) Horizon ambition

Above average training days

compared with industry/sector benchmark for 2015

4.5 training days


Voluntary staff turnover 16% below 12% below 10%

In 2015 the Group’s average number of training days per employee increased by 55%. We were able to offer opportunities to 12% more apprentices and graduates than in the previous year and supported 2,042 employees on NVQ and professional development courses.

The Group also became a member of the 5% Club, a national campaign focused on recruiting apprentices and graduates into the UK workforce. In 2015, 4.92% of our employees were made up of apprentices, graduates or sponsored students on structured year-out programmes.


Not attracting the right skills and talent to the Group to deliver projects


  • Increased employee turnover
  • Difficult to maintain the highest levels of customer service and technical excellence
  • Inability to deliver projects due to lack of relevant skills


  • People Promise has been deployed in all divisions
  • Monitoring future skills and capability requirements
  • Further investment in graduate and apprenticeship schemes to secure an annual inflow of new talent
  • An annual employee appraisal process is in place, providing a two way feedback on performance
  • Training and development plans seek to maximise relevant skills and experience
  • Succession plans in place across the Group
  • Staff leaver and joiner feedback is obtained to understand reasons for change
  • Remuneration packages are benchmarked where possible


  • Increased attractiveness of the business to skilled and talented employees
  • Development of in-house capability
  • New leadership development programme

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