Enhancing communities

Our performance

KPI H1 2016  2015 2014 Trend
Number of qualifying projects using LM3 tool, which measures the contribution of the project to the local economy 31 projects 38 projects 14 projects

Considerate Constructor Scheme (CCS) average score

(new KPI from 2016)

  • Improvement on prior year performance
  • Performance within a 10% deterioration on prior year
  • Performance 10% or more worse than prior year


Short term (2016) Medium term (2020) Horizon ambition
15% projects measured
80% projects measured Total positive impact of £1.5bn to UK economy
CCS average score 40
2 points above the Associates' Average Score 3 points above the Associates' Average score

Our project teams engage with local people, businesses and voluntary organisations during construction to help them understand what the project is going to deliver and find out if they have any specific needs.

We use a tool called LM3 to measure how our investment in each community we work in adds economic value. The tool, developed by the New Economics Foundation, measures the ‘local multiplier’ effect – the benefit to the local economy as a result of money being spent, and re-spent. The number of projects to which the LM3 tool was applied increased significantly in 2015.

The Group secured 49 awards in the 2015 Considerate Constructors Scheme Awards, demonstrating our respect towards the communities in which we work, the people who work on our sites, and the environment (2014: 47 awards).


Local resistance to projects


  • Reduced client engagement
  • Community resistance to projects
  • Inability to win contracts and reduced opportunity for growth


  • Robust planning and identification of project risks
  • Active engagement with local communities
  • Associate membership of Considerate Constructors Scheme
  • Use of Public Liaison Officers
  • Use of the ‘LM3’ tool


  • Adding value and direct benefit to communities
  • Providing local employment through apprenticeships
  • Leaving a legacy in communities
  • Being seen as a forerunner in addressing economic growth and adding value to communities through our construction activity

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